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LAST UPDATED: 23 September 2025

Refund Policy

  • A refund can be made only after the return request is accepted, and the product reaches our warehouse in the same condition as it was delivered to you. To make a refund request, contact our customer service through [email protected] or call/WhatsApp on +91-8600011431.
  • Refunds will never be processed in cash.
  • If the order placed is not in stock, the amount paid by you will be refunded.
  • You need to add your bank account details while requesting a refund.
  • In case of failure of payment through gateways, reach out to respective banks.
  • Refunds can not be processed to third-party bank accounts. The account owner's name should be matched with the name of Frikly's account holder.
  • In case the standard timeline of 8 days has passed, and you have still not received your refund, please contact your credit or debit card provider or bank for more information. 
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