The Information Technology Act of 2000 and its underlying rules, as well as the amended parts dealing with electronic records under other Indian laws, were used to construct this document digitally.
Frikly.com is a service offered by Malu Technologies Pvt. Ltd. Malu Technologies Pvt. Ltd and its subsidiaries, and affiliates (collectively, "Frikly" or "we" or "us"). Your use of this site and affiliated services and features are subject to your compliance with these Terms of Service.
Please be aware that these Terms of Service contain clauses that regulate the settlement of disputes between Frikly and you, such as arbitral proceedings, jury trials, and civil lawsuit agreements, each of which affects your rights.
The platform reserves the right to change, update and replace this User Agreement at any time by publishing a revised version on the site. The new version will be immediately in effect as soon as it is published on the Website. We recommend you visit this page periodically to get the latest updates about changes or revisions to the terms and conditions featured in this User Agreement.
The below disclaimers are essential in defining any relationship between You and the platform in relation to Your use of the Website and any platform services provided on the Website:
This document's disclaimers are taken in addition to others in this User Agreement.
By sending email, sharing information, or communicating with service providers, you acknowledge and agree that you are communicating with the website as well as other registered users and visitors, and that you consent to receiving communications from the website, platform, and all other Registered Users and Visitors.
By accepting this User Agreement, You explicitly consent to be governed by various platform policies as given in various hyperlinks on the Website.
Being a registered user adds multiple advantages to enhance your shopping experience. As a registered member of Frikly, your location, email address, and other shipping information are automatically saved in the "My Account" portal of the site, which is only accessible to you. By entering your User ID and OTP into the "My Account" section, you can view all of your orders. Using the "My Wishlist" option, you can save things you're interested in for a swift purchase. Furthermore, if you are willing to receive our email newsletters, new additions to the Website by different vendors, as well as promotional strategies, will be e-mailed to you on a regular basis.
When you are a registered user, you are solely responsible for keeping your user ID and password confidential. Furthermore, you are liable for any actions taken with your user ID and password. You certify that the information you provide on the Website registration form or as a visitor or user of a third-party site is authentic, correct, updated, and complete.
The platform will indefinitely halt, eliminate, or restrict access to your membership to the Official site if you provide misinformation, misleading, outdated, or inadequate information, or if it has reasonable grounds to suspect it is incorrect or conflicts with the User Agreement.
Registration and use of the Website are both free.The platform, on the other hand, handles order fulfillment through a variety of third-party partners, for which it may charge a small fee. Also, You are obliged to pay all costs related to the use of the Website, as well as any and all applicable taxes, levies, cesses, and so on.
You are aware and acknowledge that the platform solely offers services to Authorized registered users and visitors to the website. All advertised/listed things, and their contents, are promoted by either registered users or third-party content The platform neither generates nor initiates the transfer, nor does it choose or modify the content contained in the transmission. Third-party user-generated content is not under the platform's control.
You accept, acknowledge, and affirm that your use of the website will be regulated strictly by the following obligatory principles:
You are entirely responsible for Your Information, and the platform and website serve simply as a passive medium for Your Information's online circulation and publication. You may not retain, publish, post, edit, transfer, modify, or share info or items that:
If the platform deems your actions to put the platform, other users, or you in legal jeopardy, it might remove your information, end your listing, suspend your membership, and disable your access to the Website.
The platform has the right to reinstate suspended users at any moment. The platform owns the right to collect any debt owed to the platform and to take strong legal action against you.
The terms and conditions set forth in this agreement, as well as your use of the site and platform, will be governed and interpreted in accordance with Indian law.
In the event of a dispute between you and the platform, while using the website and the platform, the dispute will be referred to an arbitrator, the Platform will identify a neutral third party to handle all security issues related to whether the User Agreement and all of its terms and policies are authentic and executed.
If you have a query or doubt, please feel free to share, ask and inquire about any concerns regarding our terms and services. You can reach out to us via our official email address or by calling our helpline.
Here is where you may get in touch with us: firstname.lastname@example.org
The website [www.Frikly.com] is a service offered by Malu Technologies Pvt. Ltd. Their registered office is located at 207, Jailaxmi Apartment, Near Telephone Exchange Square, Central Avenue, Nagpur. Malu Technologies Pvt. Ltd. and Its subsidiaries, and affiliates (collectively, "Frikly" or "we" or "us”) understand your privacy concerns.
'Frikly' is dedicated to providing a seamless, and secure shopping experience for its customers by ensuring the security of their personal information.
While certain personal information is needed for us to acquire, we appreciate the trust that our customers and guests have in us. We also understand the concerns of our customers and visitors regarding their personal information. So, here we have outlined all possible concerns you may have regarding our privacy policies.
In order to fulfill your requests, we simply require basic information such as your name, phone number, email address, and mailing address. When you make a purchase or sign up for our email alerts, we collect all of this information. Other sensitive information, such as your debit or credit card number, is only requested after you complete the purchase. To provide the highest level of security and protection, it is done using highly encrypted protocols.
It enables you to navigate the site and take advantage of its features.
It enables us to monitor, analyze and evaluate how our customers and visitors are engaging with the site. This tracked data helps us to enhance its performance and the user experience.
This allows us to remember your preferences, such as language, location, age, or ethnicity to provide you with a specifically suited experience.
The primary reason for gathering this information is to complete your purchase, ship it, and provide customer service. This allows us to provide clients with a personalized shopping experience as well as notify them of changes such as special offers, products, facilities, and initiatives. Furthermore, we can improve our services, web content, accessibility, and offerings by utilizing this data.
Frikly never uses, sells, rents, or shares the data we collect from our customers with anyone other than our sellers and interior /architect experts to complete the process of your purchase. We take all necessary majors to prevent the Personal Information submitted by Users from being misused.
We will take reasonable commercial measures to guarantee that the third parties and agents we hire for the Website are obliged by a non-disclosure agreement concerning the Processing Of personal data submitted by Users and will only use it for the Website. We also share your information with third party service providers such as communication messages, emails providers.
We consolidate our users' previous transactions data, including product descriptions, order dates, payment methods, transaction history, and so on.
We are committed to giving our customers a pleasant and safe shopping experience, which is why we adhere to, respect, and maintain their right to privacy by using a secure socket layer (SSL) technology to ensure that information is transmitted securely from your device to our servers.
Furthermore, only those employees and third parties who require access to your information to complete their jobs are given access to keep all your data and sensitive information perfectly confidential.
Unfortunately, information transfer via the Internet is not entirely secure. Although we cannot guarantee the complete security of your personal information while it is submitted to our site, we make every effort to secure it. We feel the safeguards we've put in place limit the risk of security issues to a level that's appropriate for the data we're dealing with.
We offer links to the various websites for your convenience. These sites might have their privacy policies which you should consider while visiting these websites. 'Frikly' is not responsible for any mishaps that occur as a result of your visit and submission of personal information on these sites.
We love to hear from our customers. If you have a query or doubt, please feel free to share, ask and inquire about any concerns regarding our privacy policies. You can contact us through our official email at email@example.com
In case we change something that is hampering or affecting your information, we will notify you via the site, the app, email, or other means of contact. We suggest you visit this page periodically to get the most up-to-date information on our privacy policies.
Frikly is dedicated to protecting your personal and order-related information. We employ the greatest security standards to ensure that our clients' online transactions are secure.
We've always prioritized your privacy and safety. As the data controller, Frikly is responsible for the security of your data and has committed to using powerful firewall technology during the order process.
While collecting your information is necessary to handle your access to the site and make it secure for each user of the platform, we respect our customers' privacy and appreciate the trust they place in us regarding their data.
This section of the website describes the amount of information we collect, save, manage, and utilize, as well as the options you have for how we collect, protect, and share it. We also emphasize the primary precautions we take to protect the information and how you can contact us if you have any queries about our security policies.
We want you to take a few moments to read thoroughly about our data security practices and to support you.
We collect some basic information about you such as your name, email address, phone number, permanent address, and postal address (if any).
We will only ask for your credit card number, name of cardholder, date of expiration, and CVV or any other sensitive information only if you proceed with the purchase.
We will gather information about sign-in and login, IP address, system software, browsing language, browsing country or region, date, and time of the request.
To improve your shopping experience we track your preferences or records of your previous purchases also.
We may also gather your info about age, gender, for survey purposes in order to elevate our sales.
We also gather info about the products you added to cart, browsed, opened but not added to cart, if you didn't make the purchase.
We operate the business with integrity, thus we only collect personal data from our users or customers in order to provide the best products and services at Frikly.com. The crucial security practices are given below:
The platform is a medium for individuals to sell, and buy. Please note that we share your info with third-party vendors, sellers, communication partners and delivery service providers in order to complete the purchase.
We consolidate our users' previous transactions data, including product descriptions, order dates, payment methods, transaction history, and so on.
We take reasonable commercial precautions to ensure that the third parties and agents we use for the website are bound by a non-disclosure agreement on the processing of personal data given by users and will only use it for the website.
In the case of a merger or transfer of funds, the platform may transfer, or share any of its assets, including your Personal Information.
You are presumed to have agreed to our security policies when you browse the website or enter your information to purchase things or services offered on the website. You may not use this site if you are uncomfortable disclosing your personal information or if you are not legally permitted to do so.
If you have a query or doubt, please feel free to share, ask and inquire about any concerns at our Customer Support on firstname.lastname@example.org
On Frikly, we make it simple for our consumers to buy products and have them delivered in the shortest time possible. If the product does not match your expectations, you can easily return it without incurring additional costs. You can simply request a refund or a replacement for your product when returning it. Here are some key details about returning, refunding, and replacing items on Frikly:
Return can be processed on a product only if:
You must follow the steps below if you wish to return a product:
The majority of our shipping is handled by different shipping partners. Standard shipping usually takes 3-4 business days.
In some cases, delivery can take longer than usual because of bulky and fragile items. Taking most care of your products is our priority.
Replacement can be processed on a product only if:
If you want to replace your product you need to follow below procedure:
A home should be a sweet, cozy retreat, and a place for gathering. The idea of attaining coziness and comfort is beautiful but the process is difficult, which is what we strive towards. We offer genuine assistance in transforming spaces to make you feel at home.
Designing & building your home is our top priority. We excel at getting you the products that you are looking for and are champions for your home needs. From selection to sizing, to inspiration, we work to provide the best for you.
You think we got that product, with the biggest and richest selection, we covered all your interior needs. You may find everything that truly reflects you, your lifestyle, and the people with whom you share it.
Distance doesn't matter to us. Wherever you are, we are making it easier to get the home furnishings, interiors, and renovation products. Whether your order is large or small, you can count on us to deliver it swiftly, precisely, and on schedule.
If it isn't exactly what you wanted, we will work with you to make it right. Whatever your budget is, we offer the most cutting-edge pricing that falls inside your budget. That means great value, perfect quality, and free shipping.
It all started with our own search for a wide collection with quality and convenience as we believe that creating an environment that represents a person's style should be accessible to everyone.
After searching a lot from store to store and being left disappointed by the trade-offs between quality, price, and convenience, our founders founded Frikly with a fresh perspective to provide prospects with excellent products to build interiors with convenience.
Today, Frikly is constantly inspiring people to think big and create magic by providing a huge collection of designs that blend classic influences with modern designs; gracious inspirations with Indian style to give your home an elated feel.
Moreover, unlike offline shopping, we are empowering people to exercise the liberty of choice by exploring our widest variety of products in one go to find the ideal fit for their spaces.
We have also aced the shipping part to enhance convenience further. No matter where you are from the hustling western coasts of Mumbai to the eastern gigantic harbors of Kolkata, from the beautiful northern Himalayas to the ecstatic shores of the south we are just a few taps away.
Our Investors are the Experts.
It is a multi-stage venture funding group that assists entrepreneurs in turning their dreams into a reality." Having over 80 years of experience, they have invested over $2 billion as founders and venture investors in Twitter, Facebook, SpaceX, Salesforce, Pinterest, and many more
CEO AND CO-FOUNDER WAYFAIR
Niraj Shah is CEO, Co-founder & Co-chairman of Wayfair. Wayfair is one of the leading online retailers of home furnishings, housewares, and home renovation products across the world.
FORMER COO OF WAYFAIR
James was former Chief Operating Officer of Wayfair. James transformed Wayfair from a start-up to a Fortune 500 company with over 15000 people and $10 billion in revenue.